1. Acceptance of Terms

By accessing or using Cleanz24’s services, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our services.

2. Services Offered

Cleanz24 provides laundry and dry-cleaning services, including pickup and delivery. Service availability may vary based on location.

3. User Responsibilities

• Eligibility: Users must be at least 18 years old to use our services.
• Accurate Information: You agree to provide accurate and current information when registering or placing orders.
• Compliance: You agree not to misuse our services or engage in unlawful activities.

4. Orders and Payments

• Booking: Orders can be placed through our website or customer service.
• Pricing: Prices are as listed on our website and may change without prior notice.
• Payment: Payments are due at the time of order placement. We accept various payment methods, including credit/debit cards and UPI.

5. Cancellation and Refunds

• Cancellation: Orders can be canceled within a specified timeframe. Please contact our customer service for assistance.
• Refunds: Eligible refunds will be processed within [number of days] days to the original payment method.

6. Limitation of Liability

Cleanz24 strives to provide high-quality services. However, we are not liable for:

• Normal wear and tear of garments.
• Items damaged due to inherent defects or conditions.
• Loss of or damage to items not disclosed during pickup.

7. Dispute Resolution

Any disputes arising from these terms or our services shall be governed by the laws of India, and the courts of [Your City], India, shall have exclusive jurisdiction.

8. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.

For any questions or concerns regarding our Privacy Policy or Terms & Conditions, please contact us at happy2helpu@cleanz24.com or call us at +91 9138004800.